Yuliia
KHAIA

Banker, Economist, Sales Manager

CONTACT
Address: 8300, Konia,
Paphos
Mobile: +38(067)9113475
Email: yfkhaya@gmail.com
09/2014 – 05/2022 Head of Branch in JCS Alpha-Bank, Ukraine

My responsibilities:
✔️business administration,
✔️teaching and coaching , team building activities,
✔️implementation of basic KPIs ,
✔️communication with the customers of IBU or high affluent segment.
My achievements:
✔️taught my team from more the 25 persons,
✔️brought to life a new service model in branch I’ve been responsible for,
✔️overdone the basic KPI in crediting on 2021 for 300%,
✔️reached the income commission level up to 200% on 2021.
06/2010 — 09/2014 Head of Private Banking in JCS Alpha-Bank, Ukraine
My achievements:
✔️my client portfolio reached 2500 individuals ,
✔️my team has issued over 2000 premium cards.
07/2007 – 06/2010 Credit manager in JCS Alpha-Bank, Ukraine
EDUCATION
1999-2004 Bachelor of Economic
Mariupol University of Humanities, Ukraine.
ADDITIONAL INFO
Languages Ukrainian/Russian – native
English – very good
Greek — good
Professional skills Customer focus
Analyticalskills
Responsibility
Project manager
Team building and coachin
Excellent computer user