Mr. Vitaly Valyar
Moscow, Russia
Male / 42 y.o./born 16.07.1980.
v.valyar@yandex.ru | preferred
+7 926 332 79 17
DESIRED POSITION:
(COO) CHIEF OPERATIONS OFFICER
CORE COMPETENCIES
● 8 years experience in operations management
● Executive Operations Management
● Technology Organizations
● Recruiting andHuman Resources Management
● Growth Optimization
● Fiscal Accountability
● P&L Management
● Strategic Market Planning
● Program Development
● Corporate Acquisitions
● New Business Development
● Partnership Development
Chief Operations Officer | ORGANIC GOLF LLC
Sept 2019 to date
(Premium class restaurants, kitchen factory)
Moscow, Russia
RESPONSIBILITIES
The COO / In charge of the central office, 4 premium restaurants, 2 cafes, a kitchen factory.
Managing the main financial performance of our own kitchen factory, premium restaurants The Rink, FORUM, Library, restaurant at the Skolkovo golf club, CAMPUS COFFEE, cafe at Peredelkino (FC, LC, LfL, PnL. Misc, EBITDA).
CORE FUNCTIONS
— Operational and strategic management of restaurants and kitchen factories, achievement of key performance indicators;
— Management of a team of restaurants, departments of the Office (accounting and finance, Purchasing department, IT, HR, Legal department, Logistics department), development of job descriptions and internal regulations;
— Development and implementation of measures aimed at reducing and optimizing costs;
— Control of terms and quality of delivered production, routing;
— Analysis, planning, defense of the budget before the General Director, management of operating costs;
— Control of the business processes compliance, development and implementation of measures to optimize them;
— Conducting negotiations with potential Clients and partners of the company;
— Opening of new cafes, restaurants, kitchen factories, development of the delivery division;
— Control of the inventory;
— Ensuring safety and fire safety measures;
— Interaction with regulatory and supervisory authorities, licensing activities;
— Launch of the buffet breakfast and the room service in the restaurants at the hotel.
PROFESSIONAL EXPERIENCE
Chief Operations Officer | Le Pain Quotidien Russia
Oct 2008 to July 2019
(HoReCa, Public Catering, Food Service)
Moscow, Russia
“Le Pain Quotidien” is a part of group of companies “Nash Khleb Bakery Group” (rus. “Наш Хлеб”). It combines its own production complex and a chain of bakery cafes. The company’s own production has been awarded an international quality certificate HACCP.
RESPONSIBILITIES
The COO/ In charge of 46 cafes, 6 territorial managers, the staff of the department is more than 800 people.
CORE RESPONSIBILITY
Management of the main financial indicators of the production complex and the network of bakery cafes (FC, LC, LfL, PnL. Misc, EBITDA).
RESULTS
1. Financial Performance:
— EBIDTA 25%
— LC 15%
— COGS 28-29% — PnL 6-7%
2. Operating Activities:
— Reduced food cost by 2.5% by selling high-margin products, reaching 32%.
— Reduced the cost of purchasing products from 8% to 6.5%.
— Reduced the number of thefts by 50%, due to the introduction of a loyalty system for guests with the Marketing Department (introduced cashless payments through a mobile application).
— Reduced the shortage by 25% at the stage of acceptance of goods using a video monitoring system.
— Provided high service and quality of the bakery chain employees’ work — no more than 2 complaints per month.
3.Commercial Activities:
— Brought the sales figure of the cafe chain to 102-103%.
— Increased the sales of the «products to go» category to 8%.
— Brought 70% of the cafe to exceed the sales target.
— Increased the sale of drinks to 5% due to the introduction of an additional volume of «Grand».
— Participated in the discount system optimizing project, as a result, a figure of 3.5% was achieved for the cafe chain (previously 7%).
— Developed and implemented a system for monitoring key performance indicators for real-time decision making.
4. Staff management:
— I manage the payroll budget — 16-18% of operating costs, with market values of 20-22%
— Achieved 16% employee turnover in the café chain (against a market average of 40%).
— Raised more than 30 employees from the starting positions to the level of Cafe Directors and Territorial Managers.
5. Personal achievements:
— In 2009, I was recognized as the best Chain Director — I have studied at the Le Pain Quotidien chain in Brussels, Amsterdam, London, New York, Dubai.
— Won a competition for the position of Operations Director among 10 Chain Territorial Managers.
COMPLETED PROJECTS
1. Launched a catering division from scratch. As part of the project, the permanent service contracts were concluded with The PwC, Louis Vuitton, CHANEL.
2. Opened and coordinated points of sale in the PJSC «Gazpromneft», maintaining 3 offices and 20 gas stations in Moscow and St. Petersburg, Russia.
3. Signed a contract with Deloitte Touche Tohmatsu for regular delivery of products to the office.
CORE FUNCTIONS
— Operational and strategic management of the cafe-bakery chain, the implementation of key performance indicators;
— Team management, building a system for evaluating the effectiveness and training employees, recruiting personnel, developing a system of motivation, job descriptions and internal regulations;
— Development and implementation of measures aimed at reducing and optimizing costs;
— Control of terms and quality of delivered production, routing;
— Analysis, planning, protection of the budget before the owners of the company, management of operating costs;
— Control of the business processes compliance, developing and optimizing them;
— Conducting negotiations with potential clients and partners of the company;
— Opening of new cafes, development of catering and delivery of products to the office;
— Control of the inventory, development of measures to prevent theft;
— Ensuring safety and fire safety measures.
— Interaction with regulatory and supervisory authorities, licensing activities.
Over the 10 years of work in the company, I have consistently grown from the Cafe Manager to the Operations Director:
1. January 2012 — January 2015 — Regional Territorial manager;
2. January 2011 — January 2012 — Territorial manager;
3. March 2009 — January 2011 — Director of the cafe
4. October 2008 — March 2009 — Cafe Manager
EDUCATION / HIGHER
2000 — Ivano-Frankivsk Commercial College /»Food Technology» technologist-technologist, junior specialist.
2005 — Kyiv University of Tourism, Economics and Law /” Management of organizations» manager-economist, specialist.
ADVANCED TRAINING COURSES
2002 — Consulting course in the specialty «The manager of the hall in the restaurant Bangkok» / Academy them. G.V. Plekhanova, Hall Manager.
2006 — Noyabrsk Oil and Gas College, Chef of the 6th category.
LANGUAGES
Russian — Native
Ukrainian — Native
English — C1 — Advanced
Polish — B2 — Intermediate Advanced
DRIVING EXPERIENCE
Category B driving license
ADDITIONAL / AREAS OF KNOWLEDGE AND EXPERTISE
— Skills in strategic and anti-crisis management; ability to see problem areas, determine the degree of risk in the future, and avoid negative developments;
— Strong personnel management skills: planning, organization, motivation, work control, as well as talent development, leadership, delegation, and the formation of effective teamwork;
— The ability to form a highly effective team from scratch. Strong mentoring skills. Having successful cases;
— Practical knowledge of project management, creation of business processes and recruitment;
— High degree of involvement in work, initiative;
— Entrepreneurial mindset, commercially oriented approach;
— Rational approach to problem solving based on information analytics, strategic thinking, vision and interests of the company;
— Knowledge of safety and fire safety regulations, production standards and quality of service.
